BabelStream Connect

A translator on every desk.

Real-time translation for calls, in a desktop app built on WebRTC. Your customers speak their language. You hear yours.

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No desk phoneNo PBXDedicated number

What Connect puts on the desk

on every desk

Four things Connect gives your team, from the first call.

Translate/01

Live translation

Two-way voice translation streams during the call, so both sides hear their own language, with live captions as you talk.

  • Two-way, in real time
  • Natural voice in both directions
  • Live captions in both languages
  • 60 languages
  • No interpreter to schedule
Call/02

Your own line

Your team gets a dedicated translated number. Dial out to regular phone numbers, or register a SIP account.

  • A dedicated translated number
  • Shared across your team
  • Dial out to regular phone numbers
  • Register a SIP account
  • Add numbers for departments or locations
Check/03

Call Doctor

A built-in check of your connection, microphone, and the other side's audio, so you know the line is healthy before and during a call.

  • Connection check
  • Microphone and remote audio meters
  • Network quality at a glance
  • Before and during every call
Record/04

Call history

A full call ledger with transcripts, so every conversation is there when you need it.

  • Full call ledger
  • Transcripts of translated calls
  • Registration state at a glance
  • Summaries and follow-ups with Intelligence
How it starts

Four steps to your first translated call.

Your line arrives pre-configured, so the first call is the first thing you do.

01

Account

Your account is set up in the BabelStream portal.

02

Line

The portal provisions your line and dedicated translated number.

03

Open

Click your setup link. Connect opens with everything pre-configured.

04

Call

Place a call. Translation happens live in both directions.

Built on WebRTC

A laptop and a headset. That's the desk.

Connect runs on WebRTC, the open real-time standard behind browser calling. There is no desk phone to buy and no PBX to run.

What each desk needs

Everything else comes with Connect.

0Desk phones or PBX
  • A computerWith the Connect desktop app
  • A headsetFor clear audio both ways
  • InternetA steady connection
  • Your numberProvisioned for you

Connect or your phone system?

  • ConnectNo PBX, any desk with a computer
  • PhonesExisting PBX, queues, desk phones

You can run both side by side. Compare the two

FAQ

Questions about Connect

What teams ask before they put Connect on their desks.

Still have questions?

Talk to sales and we will walk you through setting up Connect for your team.

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BabelStream Connect is a desktop app built on WebRTC that puts real-time call translation on every desk, with a dedicated translated number for your team.

No. Connect gives your team a translated line in a desktop app, with no desk phone, PBX, or extra hardware.

A computer with the Connect desktop app, a headset, and an internet connection.

Yes. Dial out to regular phone numbers from your dedicated translated number, or register a SIP account.

60 languages, including Spanish, Mandarin, Vietnamese, Portuguese, Arabic, French, Korean, and Hindi.

Yes. Connect and a translated line on your existing phone system can run side by side.

BabelStream Connect

Ready to put a translator on every desk?

  • Line and number provisioned for you
  • Opens pre-configured from your setup link
  • No desk phone or PBX required
"A communications platform designed as if language barriers never existed."
BabelStreamWhy we build
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